Privacy Policy
This Privacy Policy explains how Dr. Nitin Singhal ("we", "us", "our") collects, uses, stores and protects information when you visit or interact with drnitinsinghal.com ("Website").
We respect your privacy and are committed to handling personal information responsibly and transparently.
1. Information We Collect
We may collect information that you voluntarily provide when you submit an enquiry, request an appointment, contact us through WhatsApp, submit a lead form or communicate with us by email or telephone.
- Full name
- Telephone or mobile number
- Email address
- WhatsApp contact details
- Appointment or enquiry details
- Information voluntarily included in your enquiry
2. How We Use Your Information
We may use the information you provide to:
- Respond to enquiries
- Contact you regarding requested appointments
- Coordinate consultations
- Respond to WhatsApp or telephone enquiries
- Provide information about our medical services
- Understand and respond to your enquiry
- Maintain appropriate administrative records
- Improve our Website and user experience
- Maintain Website security
- Measure advertising and marketing effectiveness
We do not sell your personal information to third parties.
3. Analytics and Advertising
Our Website may use third-party analytics, advertising and measurement technologies, including:
These technologies may collect information such as browser type, device information, approximate location, pages visited, interactions with the Website and referring website information.
4. Cookies
Our Website may use cookies and similar technologies to support Website functionality, understand Website usage, measure traffic and advertising performance and improve our services.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
5. WhatsApp and Third-Party Communication
If you choose to contact us through WhatsApp, your communication will also be subject to WhatsApp's applicable terms and privacy policies.
Please avoid sending unnecessary sensitive medical information through WhatsApp or other general communication channels.
6. How We Share Information
We may share personal information where reasonably necessary with authorised staff, service providers, Website technology providers, analytics and advertising providers, communication providers, professional advisers or government authorities where legally required.
We do not sell personal information as a commercial product.
7. International Users and Transfers
Our Website is accessible worldwide. Because we use third-party technology and service providers, information may be processed or stored in countries outside India.
8. Data Security
We take reasonable technical and organisational measures intended to protect personal information against unauthorised access, disclosure, loss, misuse, alteration or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services, maintaining appropriate records, resolving disputes and complying with legal obligations.
10. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including requesting access, correction or updating of inaccurate information, deletion where legally applicable, withdrawal of consent where applicable and raising a grievance.
11. Children's Privacy
This Website is intended for general users and is not specifically directed at children. Personal data relating to children will be handled in accordance with applicable law and required safeguards.
12. Third-Party Websites
Our Website may contain links to third-party websites, social media platforms or services. We are not responsible for the privacy practices of those third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Website, services, technology or applicable legal requirements.
